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Landeshauptstadt Dresden - www.dresden.de https://www.dresden.de/en/city/anliegen/citizens-offices.php 22.08.2023 09:25:30 Uhr 21.11.2024 09:53:39 Uhr |
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Citizens’ Offices
Citizens’ Offices (Bürgerbüros) in Dresden offer a comprehensive administrative service during consultation hours.
Citizens can clear up various issues with a member of staff at their local Bürgerbüro. The services are selected to focus on particularly frequent or urgent administrative procedures.
If complex issues cannot be definitively handled at a Bürgerbüro, they will be noted there and passed on to the appropriate specialist offices. Citizens can receive information and advice for numerous types of applications. The contact details of other branches of the city administration can be provided upon request.
The range of services provided by Bürgerbüros specifically includes:
Citizen advice
- Basic information about the responsibilities of the city administration and subordinate institutions
- Provision of contact details for individual members of staff within the city administration, and regional and national authorities
- General information about the city administration
- Provision of free information materials (e.g. Welcome Pack for Newcomers in Dresden)
- Sale of city printouts (e.g. rent levels and holiday passes)
- Receipt and forwarding of notifications, complaints and suggestions
Application service
We have numerous application forms; we can help you fill them out and forward your documents to the appropriate specialist offices. Some of our application forms include:
- Tree felling approval (request for exemption from the Charter for the Protection of Trees and Shrubs ~ Gehölzschutzsatzung)
- Special use of public roads
- Application for a communal market stall
- Financial aid for the blind
- Pass for the severely disabled
- BaföG (application for education funding)
- Welfare benefits for war victims
If you like, we can also provide you with application forms from regional and national authorities; however, we cannot offer you advice or process such applications.
Passports, ID cards and registration
- Applications for ID cards and passports
- Applications for child passports, provisional ID cards and provisional passports
- Reporting lost ID cards, passports and child ID cards
- Completion of registration processes, such as registration, de-registration and re-registration of residences, and changes to residency status (main and secondary residence) Please note: When registering a place of residence, a written declaration from the person providing the residence (usually the landlord) has been mandatory since 1 November 2015. The rental agreement is not sufficient.
- Issuance of registration cards
- Issuance of residence cards (for submission to the registry office)
- Entry in address book and disclosure blocks
- Provision of information from the register of residents (first name, surname, doctoral degree and current address of individual residents – simple information from the register of residents)
- Requests for criminal records and information from the commercial central register
- Certification of signatures, duplicates and copies
- Provision of family passes
- Modification of car registration book following change of address
Housing allowance and permits for state-subsidised housing
- Provision and receipt of application forms for housing allowance and benefits
- Provision of application forms for state-subsidised housing
- Advice and support with application forms
- Forwarding to the Social Welfare Office (Sozialamt)
Social issues
- Counselling for social problems and information on assistance
- Provision of contact details for specialist counselling services
- Provision and receipt of application forms for various welfare benefits, e.g. Dresden Pass, exemption from / reduction of broadcasting fees, and welfare benefits contained in the Basic Income Law (Grundsicherungsgesetz)
- Support with application forms
- Forwarding to the Social Welfare Office (Sozialamt)
Supplementary services
- Registration and de-registration of dogs for the purposes of dog tax
- Lost property
- Application for disabled parking badges
- Issuance of organ donor cards and relevant information material
- Provision of yellow recycling bags and sale of bin bags for household waste (120 litres)
- Receipt and forwarding of business registrations (only initial applications and industry)
- Transfer to driving services for the disabled
- The district of Loschwitz does not have its own Bürgerbüro. Similar to the town hall, however, it does offer citizen advice with certain administrative Services.
Contact and office hours
Uniform address for all citizen offices
City of Dresden
Citizen office...
Post office box 12 00 20
01001 Dresden
Urgent matters
In urgent matters send us an email with your telephone number. We will call you back.
You can go to any citizen's office
Each of the eleven citizen offices is available to process your request
Phone
0351-4886070
Fax 0351-4886447
email
buergerbuero-altstadt@dresden.de
Website
Bürgerbüro Altstadt
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Citizens' Office.
Phone
0351-4886070
Website
Digitales Bürgerbüro
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Citizens' Office.
Phone
0351-4888690
Fax 0351-4888693
email
buergerbuero-blasewitz@dresden.de
Website
Bürgerbüro Blasewitz
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Citizens' Office.
Phone
0351-4885690
Fax 0351-4885693
email
buergerbuero-cotta@dresden.de
Website
Bürgerbüro Cotta
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Citizens' Office.
Phone
0351-4886590
Fax 0351-4886593
email
buergerbuero-klotzsche@dresden.de
Website
Bürgerbüro Klotzsche
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Citizens' Office.
Phone
0351-4888190
Fax 0351-4888193
email
buergerbuero-leuben@dresden.de
Website
Bürgerbüro Leuben
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Citizens' Office.
District Office "Loschwitz"
The district office of Loschwitz does not have its own citizens' office. Like the town hall, however, it has a citizens' advice office, which also offers a specific administrative service.
Website
Stadtbezirksamt Loschwitz
Opening hours
The opening times can be found on the website of this District Office.
Citizen´s Office "Neustadt"
Visitor address
Hoyerswerdaer Straße 3
01099 Dresden
Interactive City Map
Phone
0351-4886655
Fax 0351-4886653
email
buergerbuero-neustadt@dresden.de
Website
Bürgerbüro Neustadt
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Citizens' Office.
Phone
0351-4885590
Fax 0351-4885593
email
buergerbuero-pieschen@dresden.de
Website
Bürgerbüro Pieschen
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Citizens' Office.
Phone
0351-4886890
Fax 0351-4886903
email
buergerbuero-plauen@dresden.de
Website
Bürgerbüro Plauen
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Citizens' Office.
Phone
0351-4888390
Fax 0351-4888393
email
buergerbuero-prohlis@dresden.de
Website
Bürgerbüro Prohlis
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Citizens' Office.
Citizen´s Office "Schönfeld/Weißig"
Visitor address
Bautzner Landstraße 291
OT Weißig
01328 Dresden
Interactive City Map
Phone
0351-4887967
Fax 0351-4887963
email
ortschaft-schoenfeld-weissig-buergerbuero@dresden.de
Website
Bürgerbüro Schönfeld/Weißig
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Citizens' Office.
Registration Office "Cossebaude"
Visitor address
Dresdner Straße 3
01156 Dresden
Interactive City Map
Phone
0351-4887935
Fax 0351-4887933
email
ortschaft-cossebaude@dresden.de
Website
Ortschaft Cossebaude
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Registration Office.
Registration Office "Weixdorf"
Visitor address
Weixdorfer Rathausplatz 2
01108 Dresden
Interactive City Map
Phone
0351-4887948
Fax 0351-4887943
email
ortschaft-weixdorf@dresden.de
Website
Ortschaft Weixdorf
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Registration Office.
Registration Office "Langebrück"
Visitor address
Weißiger Straße 5
01465 Dresden
Interactive City Map
Phone
0351-4887977
Fax 0351-4887943
email
ortschaft-langebrueck@dresden.de
Website
Ortschaft Langebrück
Postal address
Postfach 12 00 20
01001 Dresden
Opening hours
The opening times can be found on the website of this Registration Office.
